Terms & Conditions

DEFINITIONS
“The Seller” New & Used Office Furniture Ltd t/a Office Furniture UK. “The Buyer” is any company or organisation to which New & Used Office Furniture Ltd t/a Office Furniture UK is contracted to supply goods and/or services. “Goods” are any items that are the subject of any contract between New & Used Office Furniture Ltd t/a Office Furniture UK and the customer, regardless of ownership. “The contract” is any written or verbal agreement between the customer and New & Used Office Furniture Ltd t/a Office Furniture UK for the latter to provide goods and/or services.

ORDERS
By ordering from the Seller you or your company agree to the terms and conditions. The Seller’s catalogue and website is an offer to treat only as a guide. Any contract shall consist of the Buyer’s order and the Seller’s acceptance thereof. Any order accepted by the Seller shall be subject to the Seller’s conditions of sale and no other conditions shall apply unless expressly agreed in writing by the Seller. Used goods are sold in average, good or excellent condition as described on our website. Condition of the goods is reflected in the price.

PRICES
The prices invoiced will be those currently charged by the Seller at the date of dispatch. Although every effort is made to ensure the prices stated online or instore are correct, should an error on price occur, and an order is placed, you will be informed and given the option of continuing the order at the correct price or cancelling the order. All prices are subject to VAT. All packing is non-returnable.

DELIVERY
All delivery costs will be calculated at time of placing an order on an adhoc basis. Time, distance and effort will determine the price. Collection from our store is welcome. Installation of furniture is also charged on an adhoc basis. Prices are plus VAT. 

PAYMENT TERMS
Preferred method of payment is BACS, card payment is also available. Payment is requested on date of order unless another agreement has been put in place in writing, if this is the case the agreed payment terms must be adhered to. Deposits or part payments will be requested on large or special orders. These are goods that cannot be changed, cancelled or returned.

OWNERSHIP
Property of the goods remains with the Seller until full payment has been received by the Seller. Until full payment is received, the Seller may at any time recover the goods and may enter the Buyer’s premises for this purpose. Nevertheless the risk in the goods passes to the Buyer on delivery and the Buyer shall promptly effect and maintain in the joint names of the parties, insurance of the goods against loss or damage in their full invoice price until final payment.

GUARANTEE
Dependent on the make, brand, model and specification of the item, the guarantee will follow suit with that suppliers terms and conditions. As of the quality of materials used in goods manufactured for the Seller is concerned, the Seller shall have the option to repair, replace (or at its sole discretion refund to the Buyer the price of the goods without any further liability) parts agreed by it as being defective, and which have been returned to it, carriage paid, within a minimum period of 1 year from the date of delivery to the Buyer’s works. Goods subjected to fair wear and tear, misuse, defective maintenance, alteration or modification, are excluded from this guarantee. In no case shall the liability of the Seller hereunder exceed that of the actual manufacturer of the particular goods or parts thereof. Any liability on the part of the Seller is subject to terms of payment being met.

Used furniture is simply bought as seen, if for any unlikely reason there is a problem within a 2 month period the seller will try to provide a sensible solution for both parties.

CONSEQUENTIAL LOSS
Except in respect of death or personal injury caused by the Seller’s negligence, or as herein provided, the Seller shall not be liable to the Buyer for any consequential loss or damage (whether for loss or profit or otherwise) costs or expenses or their claims for consequential loss whatsoever which arise out of or in connection with the supply of the goods or their use or re-sale.

CLAIMS
Notification of non-delivery must be made in writing within 7 days of invoice date and for shortages or damage within 3 days of receipt of goods. Failing this no claims will therefore be entertained.

RETURNED GOODS
Goods will be accepted back for credit only with the express permission of the Seller. Please contact us for instructions on point of delivery. Goods must be returned in their original packaging, unused, unassembled and in a resale able condition. Credit shall not be given for goods received damaged. The Buyer shall unless otherwise stated be responsible for the cost of the return carriage of all goods returned which shall be at the risk of the Buyer until actual receipt of the goods to the Seller. Proof of return delivery will remain with the Buyer. We reserve the right to charge for incomplete returns, orders placed in error or not wanted. Any agreed refund owed to the Buyer shall be reimbursed within 14 days. Used goods are sold as seen. In the event of goods being returned a credit note will be raised.

CANCELLATION AND VARIATION
The Seller reserves the right to refuse to accept such cancellation or variation or to accept same subject to such conditions as the Seller may determine. Acceptance by the Seller shall be subject to payment by the Customer of such cancellation or variation charges as the Seller shall deem reasonable. Such charges shall take into account expense incurred and commitments made by the Seller and all other losses due to such cancellation or variation.

SPECIAL OFFERS
Special offers may not include carriage. Offers cannot be used in conjunction with any other promotion by the Seller. Promotion may be varied or withdrawn at any time in whole or in part without prior notice and is subject to availability. Participation in this promotion constitutes acceptance of these terms and conditions.

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